ABOUT GDT DENTAL IMPLANTS

GDT Dental Implants manufactures a wide range of dental implants, prosthetics, instruments and other products necessary for dental professionals to perform implantation - All Solutions For a Perfect Smile!
Within our wide range of available products ,you will find:
surgical kits, tools, prosthetics for all restoration types, digital dentistry products & services, biomaterials, composites, types of cement, etc.

All dental implants featured in this website are manufactured and marketed under the GDT Dental Implants brand.

GDT Implants provides life-time warranty on all their implants, and undertake the responsibility to replace, free of charge, any implant or abutment manufactured by GDT Implants, under the terms and conditions which are specified as follows:

1. GDT Dental Implants do not compensate the professional*, or patient, with any additional cost or expense arising in connection with the failed implantation process.

2. To receive the benefits of the warranties, the professional* must have used surgical and prosthetic tools and components correctly, and have performed the implantation process according to the GDT Dental Implants instructions.
3. The professional* has ensured the patient complies with generally accepted standards of good oral hygiene.
For implants, oral hygiene maintenance examinations twice a year are recommended.

GDT Dental Implants is not obliged to supply any benefits under this warranty with respect to any GDT Dental Implants product, if the failure was caused by physical trauma as claimed by the patient.
To present a request for compensation under this warranty, you are required to send a complete product replacement form, accompanied with the failed product and the other components used by the professional, within 60 days after the occurrence of the failure.
In the case of implant failure or fracture, it is required to attach an x-ray photo of the patient prior to the insertion of the failed implant .Before submitting the implant and all other items used in the treatment, it is necessary to ensure that all products are sterilized properly.
If the Client agrees to, and abides by the provisions of this warranty, the warranty will remain in effect for a lifetime. However, should the client violate any of the provisions listed above, the warranty will be void.

Application of Warranty:
The warranties give under this Warranty Program are exclusively for the benefit of the treatment provider and not any other person or entity.
This Warranty Program applies to GDT Dental Implants and all of its official distributors.

∗ Professional: dentist, oral surgeon, physician, and dental technicians

GDT Dental Implants’ office headquarters are located in Beer Sheva, Israel.
The full address is as follows:

M Tower, Reha Freier 9, 1001

Beer Sheva, 8489442

Israel

GDT Dental Implants is constantly expanding its outreach and global presence through an ever-evolving global network of distributors and partners.
Distributors seeking to enhance and empower their local and domestic markets with GDT Dental Implants products are invited to take part in our journey and check the potential compatibility on our Distributor prerequisites.
Join the GDT Community, and together we’ll craft smiles across the globe!

Simply and easily! Click on the ‘Sign-Up’ in the upper right corner or Click Here, and you will be directed to our registration form. Once you submit the form, you will have your personal account activated and you will be able to place your first order.

By creating an account you will be able to shop faster, receive updates on your shipment status, keep track of the orders you have previously purchased, and enjoy rewards with our GDT Rewards Loyalty Program!

If you already have an existing GDT Dental Implants account - you can start earning right now! start purchasing today to earn rewards, and in turn redeem them into discounts for your next purchases! for more information click here.

If you don’t have an existing GDT Dental Implants account - what are you waiting for?

Not a penny! joining the GDT Rewards Loyalty Program is free with no additional costs!

You can pay with your Pay-Pal account, or with a SSL secured Credit Card payment (we accept vast majority of credit cards)

If you need to change the email address associated with your account, please contact our customer support team for assistance, they will be happy to update your email address according to your request.

• Standard Shipping: 7-21 Business days, FREE worldwide shipping
• Express Shipping - DHL or UPS: 1-3 Business days - $35 on orders below $399.
  On orders over $399, you'll get FREE EXPRESS shipping!

With every purchase you will be requested to choose your preferred delivery service provider, and we will take care of the rest

Once your payment is processed, it takes 1 to 2 business days to dispatch your shipment. Once your order is dispatched, depending on your country or region, the estimated delivery time is:

1.  Standard Shipping | 7-21 Business days
2.  Express Shipping | DHL/UPS | 1-3 Business days

Please consider any holidays that might impact delivery times.

Please visit our Order Tracking webpage to see where your shipment currently is.

If you do not have an order tracking number please Contact Us and we will provide you the tracking number as soon as possible

We kindly remind you that according to our policy, it is the buyer’s responsibility to double-check the shipping address he has inputted to his purchase details, and to make sure it is correct before placing an order.

We always strive to process and dispatch your order as fast as possible, which means there is a limited timeframe to make any necessary corrections to the shipping address.

In such cases where you think you inputted an incorrect address or any other mistake regarding the shipping details, please reach out as soon as possible - We're here to help!

International shipments to various countries may include additional customs charges

GDT Dental Implants cannot predict the exact amount of these charges, as they are determined by the carrier and by the laws and regulations.

It is important to note that you will be responsible for paying any customs charges incurred, and that GDT Dental Implants will not cover these expenses.

To prevent any unexpected charges, we strongly recommend that you read and research the customs policy and apply import fees associated with the destination country you intend the shipment to arrive at.

We hope that this information is helpful to you!

Don't worry if your shipment is slightly delayed, especially during holidays or weekends when postal and delivery services may not be operating.

In some cases, customs clearance procedures may also add to the delivery time.

However, if you notice a significant delay or have any trouble tracking your order, please contact us. We'll be happy to help you out!

GDT Dental Implants is committed to process and dispatch your order with lightning speed, leaving no room for delays. As such, cancellations are time-sensitive and should be handled in a timely manner. Cancellations for full-priced items, conducted within 60 minutes after the order has been placed, are processed with no questions asked! Be assured that if you need to cancel an order for any reason, we are here to assist you, just make sure to contact us and fully describe your cancellation request. 

Find more Contact Information >

If you received a malfunctioned item, or it's the wrong size or product, don't worry, we've got you covered! You have 60 days from the time you receive your item to contact us for a solution. If it's our mistake, we'll even pay for the return shipping. Please make sure that the returned item is undamaged and comes with all its original accessories in the original packaging. Once we receive and process the returned item, we'll notify you via email about your refund. Or, if you prefer, you can reach out to our customer support team at +1-929-442-0773 and they'll be happy to help you out - just make sure to prepare your order number when you call.

If you fail to claim your shipped order or refuse delivery, you will be charged for the original and return shipping charges, so please make sure to accept your delivery!
Don't forget to get a return authorization before sending your item back to us for a refund/exchange. Exchanges may take up to 10 business days to process after we receive the returned item's tracking number.

Compensation Time-Frame

Please note that we need 1-4 business days to process your request after we receive your item(s). Once this is done, the refund time frame is as follows:Paypal account refunds will be processed within 48 hours. Credit card refunds will take between 7-14 business days. In case you need further assistance, please get in touch with our Support Center. We are committed to providing the best solutions and will respond to all messages within 24 hours.

Return Shipping Address:
M Tower, Reha Freier 9, 1001
Beer Sheva, 8489442
Israel